The contact page is the editorial gateway between the IFI desk and the pan-India fantasy community. The IFI editorial desk responds to editorial inquiries, captaincy broadcast inquiries, responsible play inquiries, and technical support inquiries. This page is the consolidated contact reference: the editorial email, the WhatsApp broadcast link, the social media channels, the responsible play helpline, and the technical support email. The desk responds within 24 hours for editorial inquiries, 12 hours for captaincy broadcast inquiries, and 4 hours for responsible play inquiries.
The editorial email: [email protected]
The editorial email is the primary contact for editorial inquiries: captain pick feedback, points analysis questions, venue read feedback, methodology questions, content suggestions, and editorial complaints. The desk's editor in chief reads every email and responds within 24 hours. The editorial email is the editorial gateway between the desk and the community.
For the pan-India fantasy community, the editorial email is the editorial trust layer. The desk's commitment to the community is reflected in the response time, the editorial quality of the response, and the willingness to engage with feedback. The IFI desk's editor in chief has responded to over 5,000 editorial emails across 6 seasons.
The captaincy WhatsApp broadcast
The captaincy WhatsApp broadcast is the real-time editorial layer. The broadcast goes out within 2 minutes of: the toss, the playing XI announcement, the strategic timeout, the impact player substitution, the end of the powerplay, the end of the middle overs, the end of the death overs, and the end of the match. The broadcast is free for the first 30 days; the broadcast is ₹499/year for the annual subscription.
For the pan-India fantasy community, the WhatsApp broadcast is the real-time editorial gateway. The broadcast is the data layer of the captaincy decision; the broadcast is the editorial layer of the toss overlay; the broadcast is the application layer of the post-match recap. The IFI desk's broadcast has 50,000+ subscribers across the 6 seasons.
The social media channels
The IFI desk's social media channels: (1) Twitter — @iplfantasyindia, the real-time editorial channel for the captain pick, the points analysis, the venue read, (2) Telegram — IPL Fantasy India, the alternative WhatsApp broadcast for the non-WhatsApp users, (3) YouTube — IPL Fantasy India, the video editorial channel for the venue preview, the post-match recap, the methodology deep-dive, (4) Instagram — @iplfantasyindia, the visual editorial channel for the data visualization, the captain pick card, the venue photo.
For the pan-India fantasy community, the social media channels are the multi-platform editorial gateway. The IFI desk's editor in chief is active on all 4 channels; the desk's team of 6 is active on 2-3 channels each. The 4 channels combined have 200,000+ followers across the 6 seasons.
The responsible play helpline
The responsible play helpline is the safety net for the pan-India fantasy community. The IFI desk's responsible play policy is published on every page of the site; the helpline numbers are linked from the footer of every page. The desk responds to responsible play inquiries within 4 hours, and the desk's responsible play editor is on-call 24/7 during the IPL season.
For the pan-India fantasy community, the responsible play helpline is the editorial trust layer. The desk's commitment to the responsible play framework is reflected in the response time, the helpline visibility, and the editorial content of the responsible play policy. The IFI desk's editor in chief has signed the responsible play policy on day 1 of every season for 6 seasons.
The technical support email: [email protected]
The technical support email is the contact for technical issues: broken links, image 404s, mobile rendering issues, accessibility issues, and other site-related problems. The desk's technical editor responds within 12 hours. The technical support email is the operational gateway between the desk and the community.
For the pan-India fantasy community, the technical support email is the operational trust layer. The desk's commitment to the community is reflected in the response time, the technical quality of the response, and the willingness to engage with feedback. The IFI desk's technical editor has resolved 3,000+ technical issues across the 6 seasons.
The contact form: On the site
The contact form is On the site. The form has 5 fields: name, email, subject, message, and the verification CAPTCHA. The form's submissions are sent to the editorial email and the technical support email, depending on the subject. The form's response time is the same as the email response time: 24 hours for editorial, 12 hours for technical support, 4 hours for responsible play.
For the pan-India fantasy community, the contact form is the editorial gateway. The form is accessible on the contact page and from the footer of every page. The form is the data layer of the editorial feedback; the form is the editorial layer of the technical support; the form is the application layer of the responsible play framework.
The desk's response time commitment
The IFI desk's response time commitment: (1) editorial inquiries — within 24 hours, (2) captaincy broadcast inquiries — within 12 hours, (3) responsible play inquiries — within 4 hours, (4) technical support inquiries — within 12 hours, (5) contact form submissions — within 24 hours. The response time commitment is the editorial floor; the analysis is the work; the community is the audience.
For the pan-India fantasy community, the response time commitment is the editorial trust layer. The desk's commitment to the community is reflected in the response time, the editorial quality of the response, and the willingness to engage with feedback. The IFI desk's editor in chief has signed the response time commitment on day 1 of every season for 6 seasons.
Final word: the contact page is the editorial gateway
The contact page is the editorial gateway between the IFI desk and the pan-India fantasy community. The editorial email, the WhatsApp broadcast, the social media channels, the responsible play helpline, the technical support email, the contact form, the response time commitment — all of it is the editorial foundation. The desk's editor in chief has run the contact page for 6 seasons. The contact is the gateway; the pan-India fantasy community is the audience; the responsible play is the floor. Filed fresh from Mumbai, filed for Bharat, filed for the pan-India fantasy community.